Answers about our leather, our process, and how each piece is made to last.

Frequently Asked Questions

Is it real leather?

From Tuscany Italy, this premium Italian leather reflects generations of traditional craftsmanship. Rich in character, supple to the touch, and designed to develop a beautiful patina over time, it brings an elevated, timeless quality to every handcrafted piece.

Will it change overtime?

Over time, it develops a distinctive patina, making each piece uniquely yours while offering lasting beauty, durability, and timeless appeal.

How is each piece made?

Every journal, desk mat, and accessory is meticulously crafted by hand, from carefully cutting the leather to hand-smoothing and refining the edges. Thoughtful edge finishing adds a clean, refined detail, highlighting the care and craftsmanship

Why does it cost more than mass-produced alternatives?

You're paying for traditionally tanned leather, hand-stitched by one maker, built to age and outlast typical alternatives for decades. Over time, it's the more affordable choice, not the more expensive one.

Veg-Tanned Leather Journal Care

Avoid prolonged exposure to water, moisture, and humidity. For minor marks, use a slightly damp cloth and allow the leather to air dry naturally. Apply a quality leather conditioner sparingly to maintain softness and prevent drying. Embrace the patina, make your journal truly yours

Do you offer gift wrapping?

Yes! Complimentary gift wrapping is included for up to 2 items per order. A flat $5.00 fee applies to any additional gift wrapping beyond that, to cover extra packaging materials. Just note your preference in the "Special Instructions" box at checkout, or reply to your order confirmation email.

Are your journals refillable?

Yes. The leather cover is built to last for years — when you fill the pages, simply insert a new notebook refill. You're buying the cover once, not the notebook every time.

When will my order ship, and how long does delivery take?

Once your order is confirmed, please allow 3–5 business days for production. Your order will be carefully packaged and shipped as soon as it is ready.

Once shipped, delivery typically takes 4–7 business days, depending on your location. You will receive shipping confirmation and tracking information once your order is on its way.

Is shipping free?

Yes — free standard shipping is available on U.S. orders over $95 (before tax, after discounts). Expedited shipping and signature confirmation are available on request for an additional fee.

What if my package is delayed or lost?

If your tracking shows a delay, reach out to us at info@leafleatherpress.com and we'll help right away. If your package hasn't arrived within 7 days of the marked delivery date, please let us know — we're unable to open carrier claims or access delivery records after that window, so the earlier you flag it, the better we can help.

My tracking says "delivered" but I don't have my package — what do I do?

We recommend waiting 24–48 hours, as carriers sometimes mark packages delivered slightly early. Then check around your delivery area (porch, side door, mailroom, neighbors) and your building's package system if applicable. If it's still missing, you can file a claim directly with the carrier using your tracking details.

What if I entered the wrong shipping address?

Please double check your address at checkout — we can't be held responsible for orders delivered to an incorrect or incomplete address. If you catch a mistake, email us immediately at info@leafleatherpress.com so we can update it before your order ships. If a package is returned to us due to an incorrect address, we'll reach out to confirm the correct details, and a re-shipment fee will apply.

What's your return policy?

Returns are accepted within 14 days of delivery for unused, unopened, undamaged items in their original packaging. Email info@leafleatherpress.com with your order number to start a return. Please note: items purchased with special promotional discounts, along with custom or personalized pieces, are not eligible for return or exchange.

How do refunds work?

Once we receive and inspect your returned item, we'll notify you of your refund status. Approved refunds are processed to your original payment method within 5–7 business days. Shipping charges are non-refundable.

What if I received a faulty item?

Contact us at info@leafleatherpress.com within 7 days of delivery with photos and a description of the issue, and we'll take care of it.

Important: please read before requesting a return

Full-grain, vegetable-tanned leather is a natural material, not a uniform synthetic — so every piece carries its own character. The following are natural traits, not defects, and aren't eligible for return or exchange:

  • Marks and creases, similar to grain in natural wood, showing where the hide naturally stretched — these don't affect strength or durability
  • Subtle color variation, since veg-tanned leather absorbs dye differently across different sections of the hide
  • Minor scratches or texture shifts, reflecting the authentic life of the animal — proof it's real hide, not synthetic

We encourage you to embrace these details — they're part of what makes vegetable-tanned leather genuinely alive, and part of the story your piece writes as you use it.